Frequently Asked Questions
Feel free to contact us at
📩 [email protected] for any questions.
General FAQs
About Panhandle AI Solutions
What is Panhandle AI Solutions?
Panhandle AI Solutions is a locally built real estate marketing service based in Florida's panhandle. As local CPAR affiliates and power partners we help real estate agents and teams elevate their listings with professional AI-powered listing videos. Built using the listing media you share with us. No on-site visit or scheduling required.
Who do you work with?
We primarily serve real estate agents, brokerages, and small teams in Florida's Panhandle.
What makes our service different?
Panhandle AI Solutions is a done-for-you service, not a self-serve AI tool.
You upload your listing photos, and we handle the full process of creating a ready-to-use listing video. There’s no software to learn, no settings to manage, and no trial-and-error on your end. The focus is on delivering a clean, reliable video that fits directly into how agents already market their listings today.
AI Listing Video Overview
What is an AI-Powered listing video?
An AI-powered listing video is a professionally edited video created from a home’s existing listing photos. It uses AI-assisted motion, transitions, and scene sequencing to produce a clean, walkthrough-style presentation for marketing, social media, and MLS use. For clarity and compliance, we recommend including a simple AI disclosure in the caption or description when sharing the video.
What do you need from me?
To start, we collect a few basic contact and listing details so we can confirm the project is a good fit for our service. Once approved, we’ll ask you to share the original listing media through a Google Drive or Dropbox folder that we can access.
If you choose to include branding, you can also provide your headshot, brokerage and/or team branding assets.
Do you need to visit the property?
No. We do not visit or film properties on site. All videos are created using the original listing media you provide, such as photos or approved video clips. This allows us to produce listing videos quickly without requiring scheduling, access coordination, or on-site shoots.
What style/length are the videos?
Final video length varies based on the size of the property and the amount of available listing media. Each video includes clean transitions, subtle motion, background music, and optional voiceover. Most videos run approximately 1-2 minutes in length.
Ordering Process
How long does the process take?
After you place an order, we typically review it within the hour to confirm the listing is a good fit. If approved, we’ll send an invoice and request access to your listing media. Once payment is received and the media has been shared, production begins. The completed assets are delivered via email with a download link within 24 hours.
Why did my Listing video request get denied?
We review every submission to ensure the final video meets professional marketing and platform standards. In some cases, a request may be declined if the submitted media does not meet minimum quality or compatibility requirements.
The most common reasons include:
Poor image quality: Photos that are blurry, pixelated, heavily compressed, dark, or watermarked do not translate well into motion video.
Not enough coverage or angles: A full video requires sufficient angles of key areas (exterior, main living spaces, bedrooms, bathrooms). Limited or repetitive shots may not provide enough material to produce a complete video.
Incompatible aspect ratios or formats: Certain images or media cropped for specific platforms (e.g., extreme vertical crops, screenshots, social-media exports) may not align with standard video formats without excessive distortion or loss of quality.
If a request is denied, it does not mean your listing is a bad fit overall. In most cases, the issue can be resolved by uploading higher-quality photos, adding additional angles, or replacing incompatible media. You are not charged unless an order is approved and production begins, so there is nothing to worry about from a billing standpoint. If you’re unsure what to submit, our team is happy to guide you before resubmission.
Branding & MLS Compliance
Do you provide branded & unbranded versions?
By default, each order includes an unbranded version of the video intended for general listing use. This version excludes logos, agent names, and promotional overlays that are commonly restricted by MLS systems. While this format is designed to align with typical MLS presentation standards, we do not guarantee MLS compliance, and final review and approval remain the responsibility of the agent and brokerage.
The $40 branded add-on includes a separate branded intro and outro, and an optional broker disclosure if required. This version is created using the branding assets you provide, such as your headshot or brokerage materials, and is intended for social media and other marketing channels. An unbranded version is still delivered for MLS-appropriate use.
Are AI-generated scenes allowed on the MLS?
MLS guidelines can vary by board, but most MLS systems focus on whether listing media accurately represents the property and does not mislead viewers. AI-assisted listing videos are generally treated the same way as other visual media, provided they remain faithful to the original photos and do not introduce features or details that aren’t present. We recommend putting something like "This is an AI-generated video created entirely from the property’s existing listing photos." in your video descriptions when you post them.
Pricing & Payments
How much does an AI Listing Video cost?
We price each listing differently as they require different needs and scope of work.
What payment methods do you accept
We accept all major credit/debit cards.
What is your refund policy?
Refunds are only issues only if a verifiable technical failure exists and cannot be corrected within two business days. No refunds for creative preference disagreements, incorrect client information, or low-quality submissions.
Revisions
How many revisions are included?
Each order includes one revision round. If revisions are needed, please send all requested changes together in a single consolidated email to [email protected] within 72 hours of delivery. This helps us review and apply updates efficiently.
What counts as a revision?
We’re happy to offer light revisions to make sure your video feels just right. These typically include small adjustments such as reordering scenes, updating the listing price, refining on-screen text or styling, or smoothing out audio levels.
For larger changes or full re-edits, we may need to review the scope and determine whether an additional fee applies. While we reserve the right to decline revisions that require rebuilding the project, our goal is always to work with you and make reasonable updates whenever possible.
Delivery & Formats
How do you deliver the video?
Once the video is complete, we send a delivery email to the address you provided during the order process. The email includes a link where you can download all completed assets. It'll include thumbnail, unbranded video and/or any additional add-ons you requested.
What file formats and aspect ratios do you offer?
We deliver listing videos as MP4 files in a 16:9 layout, optimized for online platforms and available in up to 4K resolution.
Did We Answer All Your Questions?
If not, please feel free to contact us at 📩 [email protected]
with any additional questions you may have.
Frequently Asked Questions
Feel free to contact us at
📩 [email protected] for any questions.
General FAQs
About Panhandle AI Solutions
What is Panhandle AI Solutions?
Panhandle AI Solutions is a locally built real estate marketing service based in Florida's panhandle. As local CPAR affiliates and power partners we help real estate agents and teams elevate their listings with professional AI-powered listing videos. Built using the listing media you share with us. No on-site visit or scheduling required.
Who do you work with?
We primarily serve real estate agents, brokerages, and small teams in Florida's Panhandle.
What makes our service different?
Panhandle AI Solutions is a done-for-you service, not a self-serve AI tool.
You upload your listing photos, and we handle the full process of creating a ready-to-use listing video. There’s no software to learn, no settings to manage, and no trial-and-error on your end. The focus is on delivering a clean, reliable video that fits directly into how agents already market their listings today.
AI Listing Video Overview
What is an AI-Powered listing video?
An AI-powered listing video is a professionally edited video created from a home’s existing listing photos. It uses AI-assisted motion, transitions, and scene sequencing to produce a clean, walkthrough-style presentation for marketing, social media, and MLS use. For clarity and compliance, we recommend including a simple AI disclosure in the caption or description when sharing the video.
What do you need from me?
To start, we collect a few basic contact and listing details so we can confirm the project is a good fit for our service. Once approved, we’ll ask you to share the original listing media through a Google Drive or Dropbox folder that we can access.
If you choose to include branding, you can also provide your headshot, brokerage and/or team branding assets.
Do you need to visit the property?
No. We do not visit or film properties on site. All videos are created using the original listing media you provide, such as photos or approved video clips. This allows us to produce listing videos quickly without requiring scheduling, access coordination, or on-site shoots.
What style/length are the videos?
Final video length varies based on the size of the property and the amount of available listing media. Each video includes clean transitions, subtle motion, background music, and optional voiceover. Most videos run approximately 1-2 minutes in length.
Ordering Process
How long does the process take?
After you place an order, we typically review it within the hour to confirm the listing is a good fit. If approved, we’ll send an invoice and request access to your listing media. Once payment is received and the media has been shared, production begins. The completed assets are delivered via email with a download link within 24 hours.
Why did my Listing video request get denied?
We review every submission to ensure the final video meets professional marketing and platform standards. In some cases, a request may be declined if the submitted media does not meet minimum quality or compatibility requirements.
The most common reasons include:
Poor image quality: Photos that are blurry, pixelated, heavily compressed, dark, or watermarked do not translate well into motion video.
Not enough coverage or angles: A full video requires sufficient angles of key areas (exterior, main living spaces, bedrooms, bathrooms). Limited or repetitive shots may not provide enough material to produce a complete video.
Incompatible aspect ratios or formats: Certain images or media cropped for specific platforms (e.g., extreme vertical crops, screenshots, social-media exports) may not align with standard video formats without excessive distortion or loss of quality. If a request is denied, it does not mean your listing is a bad fit overall. In most cases, the issue can be resolved by uploading higher-quality photos, adding additional angles, or replacing incompatible media. You are not charged unless an order is approved and production begins, so there is nothing to worry about from a billing standpoint. If you’re unsure what to submit, our team is happy to guide you before resubmission.
Branding & MLS Compliance
Do you provide branded & unbranded versions?
By default, each order includes an unbranded version of the video intended for general listing use. This version excludes logos, agent names, and promotional overlays that are commonly restricted by MLS systems. While this format is designed to align with typical MLS presentation standards, we do not guarantee MLS compliance, and final review and approval remain the responsibility of the agent and brokerage.
The $40 branded add-on includes a separate branded intro and outro, and an optional broker disclosure if required. This version is created using the branding assets you provide, such as your headshot or brokerage materials, and is intended for social media and other marketing channels. An unbranded version is still delivered for MLS-appropriate use.
Are AI-generated scenes allowed on the MLS?
MLS guidelines can vary by board, but most MLS systems focus on whether listing media accurately represents the property and does not mislead viewers. AI-assisted listing videos are generally treated the same way as other visual media, provided they remain faithful to the original photos and do not introduce features or details that aren’t present. We recommend putting something like "This is an AI-generated video created entirely from the property’s existing listing photos." in your video descriptions when you post them.
Pricing & Payments
How much does an AI Listing Video cost?
We price each listing differently as they require different needs and scope of work.
What payment methods do you accept
We accept all major credit/debit cards.
What is your refund policy?
Refunds are only issues only if a verifiable technical failure exists and cannot be corrected within two business days. No refunds for creative preference disagreements, incorrect client information, or low-quality submissions.
Revisions
How many revisions are included?
Each order includes one revision round. If revisions are needed, please send all requested changes together in a single consolidated email to [email protected] within 72 hours of delivery. This helps us review and apply updates efficiently.
What counts as a revision?
We’re happy to offer light revisions to make sure your video feels just right. These typically include small adjustments such as reordering scenes, updating the listing price, refining on-screen text or styling, or smoothing out audio levels.
For larger changes or full re-edits, we may need to review the scope and determine whether an additional fee applies. While we reserve the right to decline revisions that require rebuilding the project, our goal is always to work with you and make reasonable updates whenever possible.
Delivery & Formats
How do you deliver the video?
Once the video is complete, we send a delivery email to the address you provided during the order process. The email includes a link where you can download all completed assets. It'll include thumbnail, unbranded video and/or any additional add-ons you requested.
What file formats and aspect ratios do you offer?
We deliver listing videos as MP4 files in a 16:9 layout, optimized for online platforms and available in up to 4K resolution.
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